Refund Policy

At BubbleBud Kids, we prioritize customer satisfaction and strive to provide a seamless experience with our apps and in-app purchases. We offer a no-questions-asked refund policy to ensure our customers are completely satisfied with their purchases. Below are the details of our refund policy based on different payment platforms:

Google Play Store

• Refunds for purchases made through the Google Play Store are processed directly by us.
• If you are not satisfied with your purchase, please contact our support team to initiate a refund request.
• Refunds will be processed to the original payment method used for the purchase.

Apple App Store

• Refunds for purchases made through the Apple App Store are handled directly by Apple.
• To request a refund, please follow Apple’s refund process through your Apple ID account.
• Apple will process the refund to the original payment method used for the purchase.

Razorpay

• We use Razorpay (razorpay.com) as a payment gateway for students enrolling in our programs.
• As per Razorpay’s refund policy, if you opt for a refund, the amount will be reversed to the original payment method used.
• For example, if you used a credit card for the payment, the refund will be credited back to the same credit card.
• Razorpay does not charge any processing fees for refunds.
• Please note that the transaction fee and GST levied by Razorpay at the time of payment capture will not be reversed to your account.
• Depending on the bank’s processing time, refunds may take 5-7 business days to reflect in your bank account or card balance.

General Information

• To initiate a refund request for purchases made outside the App Stores, please contact our support team with your transaction details.
• Our support team is available to assist you with any questions or concerns regarding your refund.

Thank you for choosing BubbleBud Kids. We are committed to providing you with the best possible service and experience.